The mission of Wellness at Home Senior Concierge Specialists is to provide quality private senior concierge service and wellness promotion services that encourage, restore and maintain the optimal independence, well being, and happiness of our clients of Bokeelia, Saint James City, Matlacha, surrounding islands, Cape Coral, Punta Gorda Communities and abroad by offering private concierge services. With genuine interest in the well-being of the senior population we strive to listen to the communicated needs of our clients and families and develop a holistic viewpoint. We then create a plan to facilitate and fulfill the requests of our clients with a organized custom approach. Together with clients we can help one continue enjoying their independence and vastly enhance their lifestyle. Our team brings quality concierge services that include assistance with activities of daily living, independent activities of daily living, social community involvement, home modifications, interior/exterior home maintenance, property management, and automobile maintenance to our clients and are committed to excellent, affordable, confidential, and compassionate services that meet OSHA, HIPPA, and company quality assurance standards through continued training to enhance our clients’ independence, quality of life, happiness, and well-being.
The primary function of Wellness at Home Senior Concierge Specialists is to provide quality private senior concierge services upon request for the members of the community. In order to meet standards for quality service and promote effective and efficient utilization of our services, the Wellness at Home team strives to uphold the standards set forth by OSHA, HIPAA and our company quality assurance standards. The Wellness at Home team is responsible for monitoring organizational performance and delivery of our concierge services by conducting specific performance monitoring and performance improvement activities which align with the requests of our clients to achieve and continue independence, well-being, and quality of life. In addition, these standards are incorporated into the services we provide. Our services will be routinely evaluated to identify strengths and deficiencies as well as a plan for improvements. Maintaining effective and sustainable operating systems within our client’s home with the guidance of our clients and their families are key factors in allowing us to achieve our goals.